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NEWS / BLog

  1. Key Points from Simon Corah’s “What’s Going On” Event Sara Eriksson 12-Apr-2018
  2. Key Points From Andrew Cartledge's The Journey to CFO - How to Gain the Right Experience Sara Eriksson 29-Mar-2018
  3. Key Points From Simon Smith's The Neuroscience Of Leadership & People Engagement Sara Eriksson 21-Mar-2018
  4. Key Points From Paul Bloxham's Economic Outlook for 2018 and Beyond Event Sara Eriksson 28-Feb-2018
  5. Key Points From Trent Duvall's “The Challenges And Opportunities Facing The Australian Consumer Goods Markets” Sara Eriksson 07-Dec-2017

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Testimonials

“Moir Group has the ability to provide constructive advice. They have a clear understanding of their subject matter and provide practical alternative solutions, which greatly assist in resolving issues.”

Domenic Chiera, Chief Financial Officer, Lake Maintenance

 

“I can confidently recommend Moir Learning as a great resource to assist someone entering the job market. As a new immigrant, Moir Learning Services took the time to review my CV with me and offer suggestions on how to better align it to the Australian style. They also offered feedback and advice to help me better myself in the marketplace. They were a pleasure to work with.”

Katie Zuzek, Senior Project Accountant (contract), International HR and BPO

 

“After spending time with Moir Learning Services, to go through my resume and LinkedIn account, I have learned techniques in maximising their use and I have gained more confidence in my job search. I’m highly recommending this session to anyone who has just come back into the job market.”

Belinda Beattie, Senior Commercial Finance Manager, Apple

 

“Matthew Talbot Homeless Services are pleased to acknowledge and commend Moir Group for their commitment to the ‘Work it out’ Program. The importance of the program can, and will, make a major difference in assisting our clients to seek employment and help rebuild their confidence and self-esteem.”

Julie McDonald, General Manager, Community & Corporate Relations, St Vincent de Paul Society – NSW

 

“I completed a CV/LinkedIn session with Moir Group and it was absolutely brilliant.  I've come away with the confidence that they are up-to-date and professional.  I would recommend this session as a worthwhile investment for anyone re-entering the job market.”

David Kneeshaw, General Manager, Finance and Business Operations, Intercompany and Stock

 

“It is excellent to work with an organisation that is able to adapt to our needs so willingly and effectively. The facilitators are always professional and committed to ensure that all participants involved are provided with personal attention. Feedback from participants of each workshop is outstanding. Moir Group displays a capacity to reach out to the disadvantaged; they offer compassion to individual needs and provide real practical advice to our service users affected by homelessness, or at risk of homelessness. ”

Caterina Giuliano, Program Manager, St Vincent de Paul Society NSW Support Services Ozanam Learning Centre

 

“The people at Moir Group understand our requirements and consistently provide quality finance and accounting people to our team.  I would recommend Moir Group to those who are looking for professionalism and transparency in a recruitment partner.”

Mark Roberts, Director , Human Resources, amaysim Australia

“We have worked with Moir Group on a number of projects over the last 12 months. I have found them to be helpful and reliable in producing quality candidates for our business.  I would have no problem recommending Moir Group for finance recruitment needs and will definitely work with them again in the future.”

Kim Van Der Poel, People Advisor, Dalkia Energy Solutions

 

“With the understanding and knowledge Moir Group have acquired of our business over the past 2 years, they are capable of meeting our exact requirements and we can always rely on them for high quality candidates. They are not only reliable and efficient, but, very friendly to work with. If asked, I would recommend Moir Group’s services.”

Raheel Irfan, Group AP Manager, Idameneo Pty Ltd

 

“Moir Group have consistently introduced quality candidates to our organisation. Their experienced team and willingness to understand the client ensures the right people are employed and gives me every confidence in returning to Moir Group for recruitment advice and assistance.”

Chris Mamarelis, Chief Financial Officer, The Whiddon Group

 

“Moir Group assisted Steadfast in the recruitment of multiple roles. I enjoyed working with them and they delivered excellent outcomes and displayed a high level of professionalism and integrity at all times”

Rosalie Lau, Group Financial Controller, Steadfast Group

 

“I thoroughly enjoyed working with Moir Group. Their style is professional and thorough and they worked hard to source some excellent talent for our business.”

Sandra Cittadini, Senior HR Manager, SunRice

 

"We needed to build a quality team in a short space of time and Moir Group were key in assisting us. They listened to our needs and presented the right people to help us develop the culture we had begun building. As a result the transition has been an overwhelming success.”

Gary Margetson, Head of Shared Services, News Corporation

 

"We have been working with Moir Group for over 12 months now and have filled a number of senior roles. Their feedback, preparedness to challenge, as well as provide sound advice, has been invaluable to us. They constantly sought to understand our needs, to refine that understanding and to ensure we were able to continue moving forward. Their service throughout the process was exceptional.”

Carol Pegler, Director of Human Resources, Bard

 

“Integrity, professionalism and the desire to find the right fit between candidates and prospective employers - it was a pleasure to experience these attributes with Moir Group. Their commitment to finding the right role with the right cultural fit was second to none and I’m looking forward to maintaining my relationship with the Moir Group well into the future. The Moir Group does indeed stand out from the rest.”

Paul Wiggins, Global Financial Shared Services, Fosters Group Australia

 

"Thank you very much for helping to deliver outstanding candidates for this role. In comparison with other agencies, working with you was pleasant, professional and provided a great outcome." 

Stuart Rennie,Church & Dwight

 

"Moir Group handled this process in an exceptionally professional way." 

Craig Adams, Chief Financial Office, Clarendon Homes

 

"I will defiantly stay in touch with Moir Group, I hold your company in very high regard and appreciate that your employees are genuine people who care about others, not just the outcomes."

Michelle Adam, Finance Manager, Woolworths

 

"I have dealt with a number of recruitment agencies, but by far Moir Group stands head and shoulders above all of them. I have found the engagement experience with Moir Group to be ground-breaking, new and so refreshing."

Hamilton, Candidate

 

"It was an absolute pleasure working with the wider Moir Group team and please be advised that I have recommended Moir Group amongst my network from both a candidate and client perspective."

Tim Howells, Software Controller, Microsoft

 

"The feedback, advice and enthusiasm Moir Group exhibits is absolutely refreshing. Hugely impressed with Moir Group."

Chris McFadden, Candidate

 

"A quick note to say thank you so much for your kind words of encouragement. Various conversations with your team and their positive attitude and willingness to explore options with me simply reinforced to me that you understood that its about people's lives and not just the numbers."

Tendai Des Moyo, Chief Financial Officer, Energy & Water Ombudsman NSW

 

"Thanks again for your personable professionalism and delivering on the promise of the Moir Group brand.

Wayne McCusker, Managing Director, Church & Dwight

"Moir Group thank you so much for your superb professional advice and warm encouragement. I'm very grateful"

Cherry Liu, Candidate

 

"Moir Group is great and i thoroughly enjoyed working with you as a company. You are very good at what you do, always have a good understanding of me & our business and are great people to deal with.

Kristian Mertens, Chief Financial Officer, Norman Disney & Young

 

" Moir Group is the best agency in Sydney without a doubt, your professionalism and kindness is rare these days." 

Alessandra Rizzo, Commercial Analyst, Inghams Enterprises Pty Limited 

 

"Moir Group really stand out in comparison to other agencies, you work together as a team and genuinely are passionate about finding people a job. The fact that i felt this when i first met Moir Group and still feel it now means it must be an important part of your culture as a whole, it sets you apart from all other agencies. Moir Group are by far the best!”

Steven Davies, Candidate

 

"Angela has been a valuable resource and support in bouncing ideas off in a competitive job market. She has a depth of knowledge, shown great empathy and I have found her advice to be relatable and grounded.I would highly recommend Angela to someone seeking advice in their job search."

Linda Lukban, Candidate

 

"I'm glad that I have met the right people! Job satisfaction  = fulfilled life - says it all.." 

Annake Dippenaar, Candidate 

 


News/Blog

Key Points from Simon Corah’s “What’s Going On” Event

Thursday, April 12, 2018
The Big Trends Shaping Our World Over the Next Five Years

“What we need to do is always lean into the future; When the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do, because complaining isn't a strategy”. - Jeff Bezos


Our world is rapidly changing, and our market is changing right along with it. To be successful, leaders of tomorrow need to change with it. But first, we need to understand it. At a recent Moir Group Event, Simon Corah (CEO, Growth Mantra) highlighted the following seven trends that are disrupting the market:

  1. AI/Robotics – Most talk seems to be around the jobs that will be lost to AI, but new studies suggest it will create more jobs than it eliminates - a new breed of jobs will grow in their place, including those we don’t even have names for yet. We are also currently seeing an artificial arms race with China buying 1 in 3 robots in 2017 (approx. 87,000) – other major players are the USA and Russia. Self-driving cars and autonomous ships are going to become the new norm.

  2. Simplification – An obsession for many leading businesses who continually strive to reduce complexity and get closer to making the customer journey as easy as possible. Voice will be the biggest change over the next 5 years and according to analytics company comScore, 50% of all searches will be by voice by 2020. Google, Amazon and Apple are competing for the home and office. eBay has become the latest ecommerce brand to offer the visual search feature – just take a photo and find similar products!

  3. Privacy & Cyber Security – More than 4,000 ransomware attacks have occurred daily since Jan 1, 2016. More terrifying perhaps is brainjacking, or how hackers can remote control medical implants like insulin pumps or pacemakers. In the USA, the FDA recently recalled close to half-a-million pacemakers over hacking fears. In Australia, the federal government has promised to introduce a national 'consumer data right' into law allowing consumers open access to their banking, energy, and telco data next year.

  4. Personalisation – Imagine healthcare and nutrition specially personalised to your body by looking at your DNA and blood to determine how your body handles carbs, fats and protein. Campbell’s Soup recently invested $32 million in a nutrition start up called Habit that does just that. Or how about a fridge that recommends recipes based on what ingredients it ‘sees’ in your fridge? A dating app that matches you with people based on your pheromones? Anything and everything can be personalised just for you.

  5. Share Economy – This trend is already well underway - consumers are demonstrating less interest in ownership and more interest in paid access or subscription - the new move within the trend is towards freelancing. By 2027, Australia will have more freelance workers than full time workers. Australia ranks only behind Switzerland and the Netherlands, as having the highest proportion of workers employed part-time.

  6. Transparency – The shift away from companies who say one thing and do another – think Lemonade Insurance Company who take a flat fee and thereby we gain nothing by delaying or denying claims. Or Sift, a company who will let you know when you can use those hidden credit card benefits you wouldn’t have known about.

  7. Sustainability – The biggest trend by far, sustainability is the most vital for our future development. By 2050 it is expected there will be more plastic in our sea than fish, and in response consumers are moving away from plastic. A Dutch supermarket recently introduced the world’s first plastic free aisle. Changes are coming to traditional practices like farming and construction, with vertical farming and 3D printing more environmentally friendly, cheaper and faster.

During the Q&A section, Simon also gave a hot tip on which industry you should encourage your kids to get in to – Health! With an aging Australian population, and new development happening across the industry, it’s an industry that is only going to continue to grow.

As always, if we can assist with any accounting/finance recruitment needs in your business on either a temporary or a permanent basis we would be delighted to do so. We cover all roles from junior entry roles up to Group CFO.

For more information on Simon and his work – head to his website here. To find out more about upcoming events, please visit our events page here.

Written by Stephen Moir, Director

P: 02 9262 4836  M: 0431 895 236 stephenmoir@moirgroup.com.au

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Key Points From Andrew Cartledge's The Journey to CFO - How to Gain the Right Experience

Thursday, March 29, 2018

Moir Group hosted Andrew Cartledge the CFO of Wise Tech Global at our first Emerging Leaders event for 2018. He spoke about his journey to CFO - and how to gain the right experience. Here are some of my key takeaways from his presentation:

  • Have a concise clear message when talking to you manager/s (only a dozen bullet points). He learnt this in the global audit division and it has been key ever since in his roles.
  • Things get thrown at you, sit down and come up with a plan. Talk to people you know and get their advice on a solution. Know when to put up your hand and ask for help – could be internally or externally.
  • He took a side step from a divisional CFO role into a financial planning and analysis role in a bigger business. It gave him access to the CFO and the headquarters. Take those kinds of risks and recognise them for what they are - opportunities. Many of Andrew's roles were brand new and didn’t exist previously.
  • If you get the chance to get into a large scale financial planning and analysis role, take it. Andrew learnt the most in this role technically, commercially and communications wise.
  • As a manager - trust your team and “get out of the way”. Give them your views and then guide them. He grew the most when he “got out of the way”. He developed, and his team developed.
  • You must confront the challenges in your career. Need to trust senior people, that they have your best interests at heart.
  • Ask where the business is going to grow in the medium term. What role will you play in this over the medium term.
  • Be willing to take a step, use judgment, but there is some luck in it.
  • Be flexible and inquisitive. Andrew went on a fixed term assignment overseas. You get to build networks locally and overseas and develop a global network of people filled with different backgrounds and experiences.
  • Don’t ever stop learning. There are always new opportunities to develop new skills - take on the challenge. 

We host these Emerging Leaders events once a quarter, so please keep an eye on our event's page here if you are interested in attending the next one.

Written by Stephen Moir, Director

P: 02 9262 4836  M: 0431 895 236 stephenmoir@moirgroup.com.au

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Key Points From Simon Smith's The Neuroscience Of Leadership & People Engagement

Wednesday, March 21, 2018

Today we were lucky to have an insight into the Neuroscience behind good leadership and developing engaged and high performing teams.

Simon Smith from Southern Cross Coaching and Development gave an engaging talk and shared practical take away tools, to help lead, inspire and develop teams. An informative and interactive presentation, as we had the opportunity to examine model brains.

Some of my key takeaways from this event are:

  • Coaching is not about telling people what to do, rather it is about listening and letting them come up with solutions and helping them engage the “thinking part” of their brain.
  • Good leadership comes from making your team feel valued and supported and then, in a non-threating work environment, the team will really enjoy what they do and add true value.
  • Treating individuals as real people, is the key to creating high performing and engaged teams.
  • By asking questions in a new way and truly listening, individuals and teams will shine, and businesses will flourish.  

It was a truly unique and inspirational presentation and gave us all a different way to think about the way we lead and how we like to be led.  Also, how we can create a culture of forward thinking and innovative people, who love their jobs and feel motivated. 

The Moir Group were delighted to have Simon speak for us and his scientific approach to creating the ideal job and work environment links directly to our Moir Group purpose of everyone striving for a satisfying job and a fulfilling life.

Written by Karen Ryan – Director Moir Group

For more information on Simon and his work – head to his website here. To find out more about upcoming events, please visit our events page here.

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Key Points From Paul Bloxham's Economic Outlook for 2018 and Beyond Event

Wednesday, February 28, 2018

Here are some of the key takeaways I had from today Moir Group event, "The Challenges and Opportunities Facing the Global and Local Economies in 2018 and Beyond" presented by Paul Bloxham, Chief Economist, HSBC Bank Australia.

  • Paul Bloxham’s theme was “surfs up” - Australia is set to ride the global growth wave with the economy well set for the year ahead.
  • For the first time in many years, the economies of NSW, VIC, WA and QLD are all moving forward at the same time.
  • Australia is an open economy and is therefore benefiting from the growth in the global economy.
  • Wages are yet to see any significant increase. They are currently at 2%. However given the strengths in employment and shortages that are starting to appear, this is the logical next step.
  • Once wages start to increase the reserve bank will look to increase interest rates.
  • House prices whilst flattening off in NSW and VIC will continue to perform solidly.
  • Overall it was a very positive outlook for the year ahead for the Australian and the global economy.    

We host the economic events once a quarter, so please keep an eye on our event's page here if you are interested in attending the next one.

Written by Stephen Moir, Director

P: 02 9262 4836  M: 0431 895 236 stephenmoir@moirgroup.com.au

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Key Points From Trent Duvall's “The Challenges And Opportunities Facing The Australian Consumer Goods Markets”

Thursday, December 07, 2017

 When we think of industries we recruit for that have experienced the greatest change, disruption and technological advancements, it's the retail and the consumer goods marketplace that has faced the most volatility. 

We recently hosted Trent Duvall, National Leader – Consumer Products, KPMG Australia, as a speaker for one of our events. He spoke on “The Challenges And Opportunities Facing The Australian Consumer Goods Markets”. Here are some of the key takeaways I had:

  • 2017 has been a challenging year. Although business confidence is higher, retail sales figures over the past few months have been flat. We should see a natural surge over the festive season.
  • Supermarkets and pharmacy sectors continue to have growth, whilst take-away and recreational goods flat lined compared with 2016.
  • Consumer confidence has rebounded, but it's still expected to remain weak, primarily due to the impact increased energy and housing costs have had on family finances.
  • The low interest rates, soft wages growth and falling employment rates have had a knock on effect on the market.
  • The arrival of Amazon has created buzz in the market, but don't expect everything to change.
  • Amazon has launched in Australia but there is still plenty of room for strong retail organisations to compete, especially if they already have a strong brand presence. 
  • Australian retail is and will continue to be mostly shaped by the three As – Alibaba, Aldi and Amazon. These companies will take more market share over the next few years and online sales will continue to surge upwards.   

Our events have now finished for the year, however we are currently putting together events for next year. If you would like to find out more about these events as they are organised, please visit our website here and check back regularly for updates.

Written by Emma Walsh, Business Manager

P: 02 9262 4836  M: 0414 324 610  emmawalsh@moirgroup.com.au

Image credit: ymgerman / Shutterstock.com

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Key Points From Shane Oliver's Economic Outlook for 2018 Event

Wednesday, November 22, 2017

Here are some of the key takeaways I had from our recent Moir Group event, Shane Oliver's Economic Outlook for 2018.

  • In 2018 there will be no recession in Australia, but no boom either in the economy.
  • The Australian economy is going to do okay in 2018. It is more constrained in Australia versus overseas.
  • Under employment is high in Australia versus the US.
  • Europe is looking stronger. France is on a better path.
  • Housing market in Sydney is slowing. However, there will not be a crash.
  • Interest rates to remain low in Australia in 2018.
  • The political situation in Australia could start to impact confidence.
  • The Services sector is where the growth is coming from in Australia.

Our next event is on November 22nd - “The Challenges and Opportunities Facing the Australian Consumer Goods Markets” presented by Trent Duvall – National Leader consumer products KPMG Australia. If you would like to attend, please let us know events@moirgorup.com.au

We host the economic events once a quarter, so please keep an eye on our event's page here if you are interested in attending the next one.

Written by Stephen Moir, Director

P: 02 9262 4836  M: 0431 895 236 stephenmoir@moirgroup.com.au  

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Make Your Résumé Stand Out from the Crowd….....

Monday, September 04, 2017

“But I Don’t Have a Network…!”


This article was written by Angela Farmeary.

“But I don’t really have a network”. This is a statement I hear quite regularly from some of my clients. Ironically, quite often when we talk through how they have secured their previous few roles, it tends to be through an ex work colleague, friend etc…… which is their network! It isn’t very often that people tell me they secured their last role through applying to an advert on a job board!

Many people are quite intimidated at the thought of “networking”, but it is important to remember that everyone can develop and nurture a professional business network. Additionally, most people also don’t like the idea of “selling” themselves” or of feeling that they are being “sold” to. However, if you approach networking as getting to know the other person, asking them questions and then listening to what they have to say, and not just making it all about you, then it can actually be enjoyable! Selfish networkers tend to approach a conversation based on what they can get out of it, and what is in it for them. Relationship builders will aim to find out what they can do for others.

Remember, research shows that 70% of today’s jobs are gained through networking and utilising your own contacts. Networking is about building relationships, sharing information and finding sources of support, and is an ongoing life skill, not just something you do when you want something. Your best advocates are people who know you, worked with you previously and who can refer you on to new contacts.

Start with people you trust and respect that have similar values to you. This may be current work colleagues, ex-work colleagues, close friends, university friends, family friends, contacts through sports clubs, parents through your kids schools etc. Approach them for advice, in general most people will be very happy to help. Ask your current contacts for referrals, this is an easy way to build your network. Offer to help people, as what you give out will come back. Every time you meet someone that you would like to have in your network ensure you reach out immediately. The easiest way to do this is by sending them a LinkedIn request to connect. This will keep your network complete and up-to-date. Ensure you have the LinkedIn app on your mobile then you can connect with them in real-time.

Let your network know that you would value their advice to help with your job search. Spread your “feelers” as far as possible and always thank people for their help. You can also ask friends or contacts to refer you into their current employer or ask them for a contact you can approach directly. Be aware that many companies have a monetary referral bonus they pay to internal staff.

Before you approach people for advice the number one thing is knowing what you are going to say, it is much easier for people to assist you if you know what you are looking for. Always be positive and grateful, thank people for their help and always offer to help them in return in some way. If you are unemployed then treat this as a full-time job. If you are employed then dedicate at least an hour a day to building your network.

Remember that it’s all about quality not necessarily quantity. Some of the best-connected entrepreneurs don’t have the biggest networks or the highest number of connections on LinkedIn. Instead, they might work with a smaller, tightly knit groups of connections.

Always remember to follow up with the people you have met and if you have said you will send them an article, or forward on a contacts details, then make sure you do it.

Stop focusing on just networking and think about how you can help and advise people.

Finally, don’t make it “all about me”!

Angela Farmeary will be presenting on "Unlocking the Hidden Job Market" on the 14th of September - go to our website to find out more and RSVP!

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The Science Behind Leadership

Tuesday, August 01, 2017

The Science Behind Leadership

Speaking at a Moir Group event 26th July, Simon Smith from Southern Cross Coaching and Development shared his insights with 90 attendees delving into the neuroscience behind the way we all think, feel and engage with each other, and how this impacts our leadership skills.  

“We’re more likely to need leaders who are good at facilitating new solutions than having all the answers.” (De Valk, Penna Talent Practise, June 2014) The challenges leaders faced today amongst others are that they need to create an engaged, high performance, agile, resilient and innovative culture and team……..and quickly!

Humans are designed to survive and thinking helps us survive. 5 times as much brain circuitry is dedicated to threat assessment than towards a reward response.  But what can you do to create the right environment? Reduce your threat response by increasing your reward response.

Good leadership comes from making your team feel valued and supported. Combine that with a non-threatening work environment, and the team will then come up with ideas and really enjoy what they do. A coaching leadership style is the style of the future. It’s about treating everyone how you would like to be treated, listening, asking and following through. Coaching with compassion not only builds engagement but resilience and empowerment as well.

Simon delved deeper into this coaching leadership style by explaining his idea around social motivators, coaching conversations and brain based coaching.  He asked us to think about our current leadership style and in turn how we would like to be led and provided us with tips on creating a culture of forward thinking and innovative people. An example that he suggests using is asking ‘questions not queggestions’ and getting people to come up with their own solutions. Even with times of change in a company these methods can be used by looking at what you can do rather than what can’t be done.

This links directly to the Moir Group purpose of striving for a satisfying job and fulfilling life and we were delighted to have Simon present to us. If you would like to hear from the Moir Group stay up to date and join our community by following us on LinkedIn, Twitter or liking us on Facebook. 

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Critical Leadership Qualities In A Rapidly Changing World

Thursday, May 18, 2017

Critical Leadership Qualities In A Rapidly  Changing World

Today’s leaders are navigating increasing speed, complexity and disruption. While leadership development has grown into a significant global industry, traditional approaches to executive education have struggled to keep up with the dramatic pace of change, which is leaving leaders ill-equipped in uncertain times.  
 
While the changing context is creating opportunity for some, it is leaving others behind. Surprisingly, many of those who find themselves compromised have enjoyed successful careers and commercial success.  This raises the question:  what does it take to thrive in an uncertain world? 
 

Julie Birtles is a pioneer in developing innovative approaches to leadership development, which has shaped a generation of leaders who have the capability and confidence to lead in challenging times.  On Monday 22nd May, Julie will share her insights in how you can develop these skills.

 
 For more details head to our Events Page
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Trends And Why Leaders Of Tomorrow Need To Understand Consumers"

Wednesday, May 10, 2017

"Trends and why leaders of tomorrow need to understand consumers" - Reflections on Simon Corah's recent presentation

In the workplace of today, many of us are dealing with multiple short term demands and a pressure to fight fires. It is not always easy to find or justify the time to consider trends in the wider market, with questions such as "where is the market going?" and "how do we ensure our strategy focuses forwards, not backwards?" So, how do we discern between trends and fads?

This post argues that to be successful, leaders of tomorrow need to find that elusive time and focus, no matter what your background or function, and balancing short term demands with a deep commitment to understanding consumers.

According to a Simon Corah, CEO of the Sydney based Growth Mantra consultancy, trends are integral to strategy, and if we ignore trends or misinterpret them as passing fads, we are at risk of being left behind, with such high profile examples include Kodak and Nokia.

Simon argues that it is consumers that leaders of tomorrow, should look to because consumers set trends.  By focusing on consumers and what consumers are doing, we can gain those valuable insights and a deeper understanding of where to head next. 

At a recent Moir Group event, Simon highlighted the following eight super- trends:

PersonalisationThink some of the latest health apps. Google Health sells tailored health insurance based on your unique DNA and is one of the fastest growing health insurance offers globally.


Artificial Intelligence and Robotics. - It is predicted that automation will grow exponentially in the next few years.  On the one hand many jobs are predicted to become obsolete.  One example often sited is routine compliance work.  Yet on the other hand, a new breed of jobs are likely to grow in their place, including those of which we haven't yet heard much, such as automation ethicists or automation economists.


Share economy. - This trend is already well underway - consumers are demonstrating less interest in ownership and more interest in paid access or subscription.  Air BnB is one example.  Another is Spotify.


Open Innovation.- The STAR Alliance in the airline industry illustrates the trend towards collaboration in instances where there is no geographic competition.


Transparency.   - Simon's example for this super-trend is Nike.  Remember the storm in negative publicity that Nike experienced when the public learned of their abusive labour practices.  Manufacture was outsourced overseas with workers being paid as little as 14c per hour.  Having hit rock-bottom, Nike used transparency to address the potentially catastrophic scenario, publicly acknowledging their issues and printing a full list of contracted factories.  Nike improved overseas workers pay and conditions, and published a detailed report on working conditions -'warts and all', embracing transparency to rebuild trust with consumers. 


Simplification.  An obsession for us at Moir Group and many leading businesses who continually strive to reduce complexity and get closer to making the customer journey as easy as possible.  Amazon is seen as a world class benchmark in simplifying the consumer experience.


Privacy and Security.   - Another trend with which we are already grappling with.  Large companies such as Facebook and Google hold vast amounts of personal data.  What level of privacy are we as consumers prepared to accept?  Concurrently, as businesses we are all gaining more and more information about current and potential customers.  How do we make use of this rich information responsibly, protecting the safety and interests of our consumers and ourselves?


Convergence.  - The traditional distinction between many industries is blurring and as businesses evolve and adapt to the rapidly changing landscape, another super trend relates to convergence.  The home furnishing business IKEA is also known for its food. Is Apple Home a technology offer, a home improvement or an electronics service?  And importantly, what business are you in?


Bluetooth-enabled bandaging can now monitor and potentially revolutionise wound care.  How about a Light N Easy menu based on your unique genome?  Can a 3D printer produce a replacement human organ?  Metromile's pay per mile insurance is an example of personalised insurance, which is extremely attractive  to low mileage drivers.  And swim suits can now alert the wearer when they are getting burned.  While we don't know what will work, if we don't try we will be the next Kodak? By gaining a deep understanding of consumers, their current behaviour and where they are moving, leaders of tomorrow give themselves the best chance of adapting to our rapidly changing world and the best opportunities for future success.


If you'd like to know more about Moir Group's progress in developing a deeper .understanding of our candidates and clients, I would love to hear from you, please contact me on 02 9262 4836 or stephenmoir@moirgroup.com.au.


And to learn more about Simon Corah's exciting work at Growth Mantra, see www.growthmantra.com.au



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CONTACT US

Moir Group welcomes your phone call or email

Telephone: +61 2 9262 4836
Facsimile: +61 2 9262 1576
moirinfo@moirgroup.com.au

Moir Group Address:
Level 6, 65 York Street
Sydney, 2000